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PaddySutton-1043739.jpg
PaddySutton-1043739.jpg
PaddySutton-1043739.jpg

Measure


 Track your brand performance, customer feedback and employee engagement.

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Measure


 Track your brand performance, customer feedback and employee engagement.

Brand Tracking

We know that brands and their audiences are constantly evolving. Over the last 10 years we have developed an approach that tracks ongoing brand performance across a proven set of measures. We have used brand tracking to help over 50 clients manage and grow their brands. Contact Oliver Lewis to hear about our tried and tested approach:

Send Oliver an email
 

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the customer is always right


the customer is always right


Customer Experience

Customers expect brands to react faster than ever before to their needs. To be meaningful this means customer experience research needs to be real-time, not retrospective, and insights need to be instantly available to the business. Which is exactly what our live dashboard is designed to do. Talk to Kate Moody to learn how:

Send Kate an email
 

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people first


people first


Employee Engagement Research

We believe success increasingly stems from developing a distinctive culture within your organisation. Our proven framework brings together three core engagement measures - individual, local and brand - to uncover what drives employee advocacy. The result is actionable insight that helps you nurture your business at its heart. Caroline Hawkings can fill you in on the benefits:

Send Caroline an email